Despite COVID-19 and business shutdowns, Paylogix successfully navigated these challenges to provide quality service.
Despite COVID-19 and business shutdowns, Paylogix successfully navigated these challenges to provide quality service. Throughout 2020, Paylogix assisted many clients who had remote enrollment needs for the first time. In 2020, we celebrated our 25 anniversary and reminded the benefit industry once again that even in a pandemic, “ Paylogix makes it possible”. Ready to meet new challenges of a distributed workforce with reliable and tested enrollment, billing and administration services.
In 2020, Paylogix serviced 7.8 Million policies, providing services to 24% of the Fortune 1,000 companies. We know how important it is, especially during a pandemic, that these policies were handled in a timely manner. We see the lives behind the all of the half a billion total premium that we administered this year. Our numbers aren’t just numbers—they are families and individuals waiting for the resources that they need for their livelihoods. With a $55.92 monthly average premium per participant, we saw a 59% increase since last year.
We adapted quickly and with purpose, and even onboarded 3 new Co-Op Partners this year, and expanded the amount of products available through the Paylogix Co-op Funding Program to 237.
Most importantly, Paylogix remained fully operational every single day of 2020. Early on, we heard concerns from clients about the shut down at our company headquarters in in New York. However, years of extensive planning for various emergencies allowed Paylogix to transition to a fully remote environment immediately. When other vendors were still scrambling, Paylogix was 100% operational.