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How do I add a sub-user to the account?

Only the primary user can add a sub-user. If you are not the primary user, please contact the primary user and request that they set up the sub-user. If you are the primary user, follow the steps below.

  1. Hover on the “Manage Account” tab on the navigation bar.
  2. Click on “Manage Sub-Users”, the last option in the drop-down menu.
  3. Click on the “Add New” Button in the right-hand corner.
  4.  Input information of the new Sub-User; doublecheck for accuracy, then click ‘submit.’
  5. Send an email to the new Sub-user to set up their account by clicking on the “New User” tab in the portal.
  6. View “Set up new user” for information on how to set up the new account.
Updated on December 9, 2022